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At 47bat, we are straightforward about what data we collect, why we collect it, and how you can manage it. This policy covers every account holder accessing 47bat from Bangladesh, subject to your local law and eligible regions.
When you open an account with 47bat, we collect the information you provide during registration — your name, contact details and any payment identifiers linked to your wallet or bank, such as the mobile number attached to a Nagad account or the reference details you submit with a Bank Transfer. We also collect session data: which pages you visited, which games you opened, and the device or browser you used. This helps us keep your account working correctly across sessions and devices. We do not collect data we do not need. Payment data is stored only in the form needed to match a deposit or withdrawal record to your account — we do not hold full payment credentials on our platform. Cookie data and session tokens are used to keep your login active and to remember your account preferences, such as your last lobby position. If you switch between mobile browser and desktop, session continuity data helps the account stay consistent. All data collection is governed by the terms you accepted at registration and is subject to applicable law in your region. If you have questions about a specific data point, contact us through the routes listed in the Support section below.
This policy applies to all activity under your 47bat account, including how you log in, what games you open and how payments are processed. It does not govern third-party services that open in a separate window or app — those services operate under their own privacy terms. Availability of all features depends on your local law and eligible regions.
Covers data collected when you log in via mobile browser or desktop, including session tokens and device identifiers used to keep your account continuous between visits.
Covers payment reference data submitted through Nagad or Bank Transfer. We store only the reference needed to match your account record; full payment credentials are not retained on our platform.
Covers how we track which game categories or pages you open, used solely to maintain your lobby position and account preferences. No behavioural profile is sold to third parties.
Does not cover external game studios, payment processors or links that take you outside 47bat. Once you leave our domain, the other service's privacy terms apply. Check those terms directly.
You have practical options for managing the data attached to your account. First, you can review your account records at any time by opening the account area after logging in — your transaction history, registered contact details and active session information are visible there. Second, if any account detail is incorrect — your registered mobile number, email address or payment reference — you can request a correction through our support contact. We will verify your identity before making changes. Third, you can ask what data we hold about you by sending a written request to our support channel. We aim to respond to data questions within the timeframe required by applicable rules in your region, though we cannot commit to a specific processing window. Finally, if you believe data has been handled incorrectly, you have the right to raise that as a complaint. Use the support route that is most convenient — the options are in the Support section of this page.
Log in and open your account area to see transaction history, registered contact details and active session data. No request needed to view what is already visible there.
If a registered detail is wrong — your mobile number, email or payment reference — contact support with proof of the correct information. We verify identity before applying changes.
Send a written request through our support channel to ask what data we hold on your account. Response timing depends on applicable rules in your region; we will confirm receipt promptly.
If you believe data has been handled incorrectly, flag it through the support route listed on this page. We treat data complaints separately from general account queries and track them to resolution.
If you have a specific question about how your data is held, want to correct a registered detail or need to raise a data concern, use one of the contact routes below. We do not publish operating hours or response-time commitments we cannot verify — but every query submitted through these routes is tracked and followed up.
Submit a query directly through the support form in your account area. Attach any relevant account reference so we can locate your record without delay.
Open the live chat widget from any page on 47bat to ask a question about this policy. For data requests, the agent will direct you to the correct handling process.
Send a written data request or complaint to our published support email. Include your registered account contact detail so we can verify your identity before responding.
We keep this section specific so you know what is actually happening with your account data, not just what a generic policy template says. Cookie use, retention periods, account security and the process for requesting changes each have their own handling logic described here.
We use session cookies to keep your login active across page loads and to remember your last lobby position. We do not use cookies to build an advertising profile. You can clear cookies from your mobile browser settings, though this will end your current session.
Account and transaction records are held for as long as your account is active and for a period afterward as required by applicable rules. When retention is no longer required, records are deleted or anonymised. Contact support if you want clarity on the period that applies to your account.
Your account is protected by the login credentials you set at registration. We do not store plaintext passwords. If you suspect unauthorised access, change your password immediately through the account settings page and contact support to flag the incident.
If we update this policy in a way that affects how your data is handled, we will post a notice in your account area before the change takes effect. Continued use of the account after that notice means you have acknowledged the update. Raise any objection through support before the effective date.
Real questions about how this policy works in practice — answered directly, without filler.
We collect the details you enter at registration: name, contact information and the payment reference you provide, such as a Nagad mobile number or Bank Transfer reference. We also collect device and session data to keep your account consistent across visits.
We do not sell your personal data. We may share the minimum data necessary with payment processors handling your Nagad or Bank Transfer transaction, or with service providers who operate under the same data-handling obligations. We do not share data for advertising purposes.
Log in and open your account area to see your transaction history and registered details. For a broader summary of what we hold, send a written request through the support email or account support form. We will confirm receipt and respond as applicable rules in your region require.
You can request account closure and deletion of personal data through support. Some transaction records may be retained for the period required by applicable rules even after closure. We will tell you what can and cannot be deleted before processing your request.
Session continuity data keeps your account state consistent when you move between devices. This is tied to your login credentials, not to your device identity. Clearing your browser cookies or logging out will end the session on that device without affecting your account record.
Contact us through the live chat widget or support email and describe the concern. Data complaints are handled separately from general account queries and tracked to resolution. Availability of further escalation routes depends on local law and eligible regions.